Carlton Leisure Celebrated as a Global Leader in Travel and Tourism

April 28, 2026
5 min read
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Carlton Leisure Celebrated as a Global Leader in Travel and Tourism

A Legacy of Excellence Spanning More Than Three Decades

Founded in 1992, Carlton Leisure has grown into a globally trusted travel agency with more than three decades of dedicated service. Over its 34 years of experience, the company has become renowned for its reliability, personalised travel solutions and commitment to delivering exceptional journeys for customers around the world.

Celebrated as a winner of the Global 100 – 2026 award in the Travel and Tourism category, Carlton Leisure continues to set industry standards through its customer-first approach, seamless service delivery and tireless pursuit of excellence.

Comprehensive Travel Expertise Supported by Specialist Brands

Carlton Leisure operates alongside two specialist sister brands, Carlton Luxury Holidays and Business Class Flights. Together, these brands ensure every traveller—from holidaymakers to business professionals—receives tailored solutions that match their unique needs.

Their combined expertise enables the group to deliver a broad range of services, including luxury getaways, premium air travel arrangements, bespoke itineraries and expertly managed business travel.

What Sets Carlton Leisure Apart

  • More than 34 years of trusted experience
  • Dedicated team delivering personalised itineraries
  • 24/7 customer support for peace of mind
  • Strong global partnerships enhancing value and service quality
  • Specialist expertise in business class and luxury travel

Global Presence with Local Care

Carlton Leisure’s growth is supported by retail offices across London and international operations in Delhi and Colombo. This global footprint allows the company to provide responsive and culturally attuned service, ensuring travellers receive high-quality support wherever they are.

Whether assisting with long-haul business trips, family holidays or luxury escapes, Carlton Leisure’s dedicated team is equipped with the knowledge and experience to handle every detail.

Putting Customers First

At the core of Carlton Leisure’s long-standing success is its unwavering focus on customer satisfaction. Its commitment to offering seamless bookings, responsive communication and dependable support has earned the trust of travellers across generations.

The team operates around the belief that every journey matters and every traveller deserves exceptional care. This ethos is reflected in their guiding statement: “Chase your vision relentlessly, outwork your doubts, and let persistence turn your ambition into reality.”

A Vision for the Future

As the travel landscape evolves, Carlton Leisure continues to embrace new opportunities for growth, innovation and enhanced customer experience. The company remains committed to delivering superior service through its expanding global partnerships, improved digital capabilities and specialist travel offerings.

Key Areas of Focus Moving Forward

  • Strengthening global partnerships to unlock more customised options for travellers
  • Expanding luxury holiday and business class services
  • Enhancing 24/7 customer support with updated technologies
  • Continuing to deliver exceptional value through industry expertise and attention to detail

Serving Holidaymakers, Luxury Seekers and Business Travellers

Carlton Leisure caters to a diverse customer base, including leisure travellers searching for memorable holidays, luxury seekers wanting high-end travel experiences and business professionals requiring efficient and premium travel arrangements.

The company’s focus areas include:

  • Holiday makers looking for tailored and reliable travel planning
  • Luxury holidays that combine comfort, exclusivity and personalised experiences
  • Business class travel designed to maximise convenience and productivity

Why Travellers Continue to Choose Carlton Leisure

With decades of experience, specialist sister companies and a truly global presence, Carlton Leisure has established itself as a trusted partner for millions of travellers. Its commitment to excellence, guided by strong values and a passion for creating seamless journeys, ensures that customers continue to return year after year.

From luxury escapes to business travel, bespoke itineraries to round-the-clock support, Carlton Leisure remains dedicated to turning travel ambitions into reality—one journey at a time.

Contact Information

For more information or to plan your next trip, visit Carlton Leisure:

Website: www.carltonleisure.com

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Emily Lloyd
Chief Writer, GPMG